PrintNorth AcademySavant Marketing Agency ("PrintNorth Academy", "we", "us", "our") respects your privacy. This policy explains how we collect, use, disclose and protect personal information when you visit printnorthaca.com or request our free eBook and course information. We follow the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
1. Accountability
We are responsible for personal information under our control. Our Privacy Officer can be reached at hello@printnorthaca.com or by mail at 61 Fardon Way, Ottawa, ON K1G 4N5, Canada.
2. Information we collect
- Information you give us: your name, email address, optional phone number and experience level when you complete our eBook form.
- Technical information: IP address, browser type, device, pages visited and referring site, collected through server logs and cookies.
- Communications: messages you send us and your email preferences.
3. Why we collect it (purposes)
- To deliver the free eBook and information about the free course;
- To send related marketing emails, only with your consent (see our Anti-Spam Policy);
- To respond to enquiries and provide support;
- To understand how our website is used and improve it;
- To protect against fraud and abuse, and to meet legal obligations.
4. Consent
We collect, use and disclose personal information with your knowledge and consent, except where the law allows otherwise. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us or using the unsubscribe link in any email. Withdrawing consent may mean we can no longer provide certain content.
5. Disclosure to third parties
We do not sell your personal information. We may share it with service providers who help us operate (for example web hosting, email delivery and analytics) under agreements requiring them to protect it, and where required by law or to protect our rights. Some providers may store or process data outside Canada, including in the United States, where it may be accessible to courts and authorities under local laws.
6. Cookies and analytics
We use cookies and similar technologies as described in our Cookie Policy.
7. Retention
We keep personal information only as long as needed for the purposes above or as required by law. When it is no longer needed, we securely delete or anonymize it.
8. Safeguards
We use reasonable physical, organizational and technical safeguards, including restricted access and encrypted connections (HTTPS). No system is completely secure; we will notify you and the Office of the Privacy Commissioner of Canada of any breach that creates a real risk of significant harm, as required by law.
9. Your rights
You may ask to access the personal information we hold about you, request corrections, or withdraw consent. We will respond within 30 days. Residents of Quebec may also have rights under Quebec's Law 25, including portability and de-indexing where applicable. Contact us at hello@printnorthaca.com.
10. Children
Our website is not directed to children under 13 and we do not knowingly collect their information. If you believe a child has provided us data, contact us and we will delete it.
11. Complaints
If we cannot resolve a concern, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.
12. Changes to this policy
We may update this policy from time to time. The date above shows when it was last revised.
Contact
Savant Marketing Agency
61 Fardon Way, Ottawa, ON K1G 4N5, Canada
+1 (613) 555-0174
hello@printnorthaca.com